Senior Customer Insights Analyst

Company: VirtualVocations
Location: Rockford
Posted on: October 23, 2024

Job Description:

A company is looking for a Senior Customer Insights Analyst in CS Operations.

Key Responsibilities:

Analyze product utilization data to identify trends and areas for improvement
Collaborate with product teams to define key performance indicators (KPIs) for products
Manage APIs and data integrations to ensure seamless collection of product utilization metrics

Required Qualifications:

Experience in data analytics, business intelligence, or product insights roles
Direct experience working in or with car dealerships
Deep understanding of CDK's products and services
Experience with data querying languages (e.g., SQL) and data warehousing systems
Bachelor's degree in Business, Data Science, Statistics, or a related field; Master's degree is a plus

Keywords: VirtualVocations, Waukegan , Senior Customer Insights Analyst, Professions , Rockford, Illinois

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